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Saturday, July 10, 2004

Here's the problem...

Okay, I finally found out what's wrong. Unbeknownst to me, my web hosting provider moved TDC to a new server, with a different IP address. So, everything that was based on the old IP address broke. They said they sent an email, but I never received it. (I have them whitelisted in my spam program, so it could not have been lost that way.)

They also neglected to transfer everything over. Many of the site's databases were never even copied to the new server. (That's why the forums and banners don't work)

It's bad enough that they move the site without notifying me, but even worse that they didn't even copy everything they were supposed to copy when doing the transfer.

I have been very happy with this web hosting service for over 2 years. Now, I am not so sure about them. This was sloppy, very sloppy.

I will give them a chance to get everything working properly. If they fix it properly, I'll write it off as a bad mistake. If not, I will have to move this and the 19 other sites I host with them to another provider.

Sorry for the interruption in service. Please bear with me.

Richie - Don't try to post anything yet.

·  Posted by Peter (Admin) at 04:29 PM · Perma-Link · Discuss This